Frequently Asked Questions
When will my order arrive?
Orders are typically dispatched within the timeframe shown at checkout, with delivery updates shared by email or SMS.
How do I choose my size?
Use our size guide for measurements. If you prefer a relaxed fit, consider sizing up.
Can I return or exchange items?
Returns and exchanges are accepted according to our return and refund policy. Items must remain unworn and unwashed.
Which payment methods are accepted?
You can pay securely using the payment methods available at checkout, including supported cards and digital options.
How can I track my order?
Order updates are sent to your registered contact details. You can also contact x-cross support for assistance.